Cat Enrollment Form

Emergency Contacts

* If your pet is exempt from certain vaccines for medical purposes, we require a letter sent by the pet’s primary veterinarian stating the reasons why. The exemption letter must be sent with the Hospital letterhead and doctor’s signature before check-in.

We are a working facility with pet guests arriving & departing throughout the day. For the safety of your pet, ALL CATS MUST BE IN A CARRIER | NO EXCEPTIONS

Medications

Please do not pre-pack medications or supplements. All medications must be in original vial with prescription label. We cannot accept them otherwise.

Veterinarian Information

Feeding Information

On-Site Animal Hospital

We understand how important it is to have peace of mind while leaving your furry family member when you travel. Our on-site AAHA Accredited Animal Hospital is located under the same roof. Even if we are not your pet’s primary animal hospital, we are here in case of any unforeseen circumstances. Our Animal Hospital team is dedicated to caring for pets and are only steps away if there is any reason your pet requires medical attention.

Hospital Hours

Mon-Fri: 8:30am-6pm

Sat: 8:30am-2pm

Sun & Holidays: Closed

Cat Boarding

Our feline guests have an entirely separate boarding area with accommodations designed for their comfort. Our Kitty Cabins were strategically placed in front of a bay window so our feline guests can watch the action going on outside. We also have a “Kitty Playroom” for our cats to enjoy. Our feline guests take turns using throughout the day in the playroom to stretch, climb, and play with all the fun toys. The kitty playroom can be seen from our reception area which allows our feline guests to show-off their best moves to the clients watching them through the window.

As for our kitty cabins, our options range from single, double, to triple accommodations. Please note there may be restrictions for booking doubles and triples during major holidays and peak months. If your cat requires a larger space for boarding, there is an option of boarding in a V.I.P. suite that is a secluded room with no outdoor access or doggy door. This would be one of the options for larger space that would still be safe for our feline guests.

Resort Hours of Operation

Our facility runs the same 365 days a year. When our reception desk is closed to the public on Sundays and major holidays, our internal routine never changes. Our kennel staff is dedicated to caring for our furry guests year-round. We are a hurricane-proof facility with 3 massive generators in case of power loss. We chose special AAON hospital-grade A/C units that provide 100% fresh air and are equipped with UV lights to help eliminate any airborne bacteria.

We have a kennel technician/property manager that lives on the premises for safety purposes. But please keep in mind that we are not a 24-hour facility. If your pet requires medical attention or supervision overnight, we would not be the ideal choice for boarding. In these cases, we recommend boarding at a 24-hour emergency hospital.

To board or use any services offered at Country Inn Pet Resort & Animal Hospital:

Lobby Etiquette

We are a working facility that accommodates all different kinds of pet personalities when it comes to our furry guests. For the safety of you and your pet, it is mandatory that all pets be on a leash when on our property. Our Kennel & Hospital staff are constantly walking pets through the reception area throughout the day so please be mindful. If you use a retractable leash or long lead – please keep it locked on the shortest setting with your pet close by your side at all times. If your pet is owner protective, cat aggressive, or needs special handling - please give us a call before entering the facility so we can clear the reception area. We follow certain protocols when it comes to pets who require a more controlled environment.

Lobby Rules:

• All cats must be in carrier
• Please maintain space from other Pets/Clients
• Please refrain from introducing Pets in reception area

ALL CATS MUST BE IN A CARRIER | NO EXCEPTIONS.

Reservations

THREE (3) NIGHT minimum: Memorial Day, Labor Day, 4th of July, Thanksgiving, Easter Holiday & Spring Break

FIVE (5) NIGHT minimum: Christmas & New Year

*A holiday fee of ($15.00) per pet on the dates listed above will be automatically added.

Deposit to Book Boarding: $50 deposit is required per pet

For Holidays & Peak Season: $100 deposit is required per pet

Cancellations: Please note different policies depending on dates

We kindly advise booking your pet’s stay in advance to guarantee availability, but please keep our cancellation policy in mind. If we are not contacted or you are not able to cancel your reservation in the timeframe explained below, your deposit will be nonrefundable. We will gladly refund or keep the deposit amount on your account if cancelled in time.

Boarding Cancellation Policy:

• Regular: 72-hour (3 day) notice is required for regular boarding reservations.
• Holidays: 14-days (2 weeks) notice required for Holidays (dates specified above in Reservations section)

Grooming Cancellation Policy:

• Grooming is an independently contracted service, so no shows will be charged $25.

Payments

Boarding:

• A 50% or full payment of entire bill is required at check-in.
• The remaining balance is to be paid in full at check-out.
• Sunday Boarding Checkouts: If you are checking-out on a Sunday, a full payment is required at check-in.

Grooming:

• A $25 deposit is required for all grooming appointments (grooming prices dependent on pet’s requirements)
• An accurate grooming estimate cannot be given until after the pet has been groomed.
• If there is unforeseen matting or additional work during the grooming, this may require additional fees.

Vaccinations

It is the pet owner’s responsibility to maintain vaccines up to date and provide the most documentation from their pet’s veterinarian of current vaccination records prior to the use of any services. The records must include the administration dates of when the vaccine was given, not just the due dates. If your pet is exempt from vaccines, we require an exemption letter from your pet’s veterinarian on the hospital’s letterhead with doctor’s signature.

Required Vaccines: DHPP (Distemper) - Rabies (1 or 3 years) - Canine Influenza Combo (yearly) - Fecal Exam (every 6 months), and Bordetella (every 6 months).

• Proof of vaccinations from your pet’s veterinarian are required for ALL services, including grooming.
• Bordetella must be administered at least five (5) days prior to your pet’s arrival.
• We will not accept past due vaccines under any circumstances.

Age & Health

All pets must be at least 16 weeks (4 months) of age and must have their vaccinations completed. Considering we are not a 24-hour facility, all pets must be in good health to utilize boarding services. It is the pet owner’s responsibility to provide any information regarding past or current health. Please discuss your pet’s needs with our front desk staff to ensure that we can properly provide the care your pet needs. Pet guests that may require specialized care throughout the day and/or attention are subject to a ‘special care’ fee and may have to board in our Animal Hospital.

• Pet Guests must have been in good health for the past 30 days prior to their arrival.
• All Pet Guests must be on a monthly flea and tick preventative.
• All guests must be 4 months (16 weeks) of age and have completed their full series of vaccinations.

Medications

All medications must be in original bottle with prescription label from your Pet’s Veterinarian. Please keep in mind that our kennel staff administers medications, but they are not Veterinarian technicians. If you would like your pet’s medications to be administered by our Animal Hospital, please speak with our front desk staff.

• Do Not Pre-Package Any Medications
• All Medications must be in original bottle with proper label

Personal Pet Belongings

We provide bedding, bowls, and blankets for all our furry guests. You are more than welcome to bring personal belongings from home to make your pets stay more comfortable. We only allow 2 toys per pet. For your pet’s meals, please bring their food preportioned in Ziploc bags labeled AM & PM with their name on it. We kindly advise pet parents to not bring anything of sentimental or great value. We are not responsible for any lost, misplaced, or damaged items.

• If your pet uses a slow feeder bowl, please bring it
• We do not allow toys, treats, or bones to be left during nap time or overnight in the suite for safety reasons

Emergency & Transfer Policy

Our main priority is the health and safety of our furry guests. We take all the necessary precautions to ensure each pet under our care is treated with the attention and love they deserve. Considering our many years of experience caring for pets since 2006, we understand that unforeseen emergencies are not very common but can occur. Our furry guests are a big part of your family and ours too! We know how important family is, so we want to be sure to have a proper plan of action in place for these rare cases.

For less serious medical situations, pets can be cared for at our on-site Animal Hospital. We will always use diligent effort to contact the pet’s owner and emergency contacts before taking action, unless it is a time-sensitive situation. Since we are not an emergency 24-hour hospital; in the case of a life-threatening situation, the pet may need to be transferred to one of the closest 24-hour hospitals.

LeadER Animal Specialty Hospital & Coral Springs Animal Hospital are the two closest 24-hour emergency hospitals. In the rare event that your pet is transferred, you will be contacted by us with as much information as possible regarding your pet’s health condition. If you are unreachable at the time of emergency (i.e. on an airplane or out of the country) Country Inn Pet Resort & Animal Hospital will make decisions on your pet’s behalf. We will always make decisions to save your pet. We have no affiliation with these Emergency Hospitals.

Therefore, once your pet is in their care, all communications will be done with the pet parent and the emergency hospital of choice. Please understand it is the pet owner’s responsibility to assume all costs.

LeadER Animal Specialty Hospital – 954-437–9630 | Coral Springs Animal Hospital – 954-753-1800

Owner/Guardian

Refusal of Service

Pet Requirements

I represent that my pet meets all of the following requirements:

Other Pet Species

I understand that Country Inn Pet Resort & Animal Hospital is not specialized in caring for pets that are not canine or feline. I understand that if I choose to board my pet, that is not a canine or feline species, that I am doing so at my own risk. I understand that their on-site Animal Hospital is for canines and felines only and if any emergency or health issues occur, Country Inn Pet Resort & Animal Hospital will not be able to care for my pet. I further understand that this entire agreement applies to my pet and that I agree to assume all risks associated with boarding my pet of a different species.

Vaccinations

I understand that to utilize any services at Country Inn Pet Resort & Animal Hospital, my pet or pets must have up-to-date vaccinations. Prior to check in, pet owners must provide written documentation from the pet’s Veterinarian with proof of required vaccines. Required Canine Vaccines: DHPP (Distemper), Rabies (1 or 3 years), Canine Influenza Combo (yearly), Fecal Exam Negative (every 6 months), and Bordetella (every 6 months). Required Feline Vaccines: Rabies (yearly), FELV/FIV TEST (within the last 30 days), FVCRP (outdoor cats only), and Fecal Exam Negative (required yearly)

Health

I represent that my pet has not had any contagious illnesses of any kind for 30 days prior to check-in. I am aware and understand that Country Inn Pet Resort & Animal Hospital’s kennel technicians are not veterinarians and do not have backgrounds in animal medicine. Country Inn Pet Resort kennel technicians cannot diagnose or detect illnesses in the pets that are staying at Country Inn Pet Resort & Animal Hospital. I agree to assume all risk associated with the administration of medication by Country Inn Pet Resort & Animal Hospital during my pet’s stay. In addition, I acknowledge and am aware that vaccines do not protect against all contagious illnesses that may affect my pet. I HEREBY AGREE TO INDEMNIFY COUNTRY INN PET RESORT & ANIMAL HOSPITAL, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS AGAINST ANY CLAIMS MADE AGAINST COUNTRY INN PET RESORT & ANIMAL HOSPITAL, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS AS A RESULT OF MY FAILURE TO INFORM COUNTRY INN PET RESORT & ANIMAL HOSPITAL OF ANY PRE-EXISTING MEDICAL CONDITIONS THAT MY PET MAY HAVE.

Feedings

Our feeding schedule is twice a day, once in the morning around 8:00 am and once in the afternoon at 4:00 pm. If your pet requires additional mealtimes, please advise our front desk. For pets who are prone to Canine Bloat we always wait at least one hour before and after feedings to allow them to exercise. When pet’s come inside from playtime, we wait for them to fully cool down and relax before placing water back in their rooms. Especially in our larger breeds, this is crucial in preventing the possibility of canine bloat. If your pet requires a slow feeder bowl or raised bowl, please let us know.

Medications

I understand that all medications brought to Country Inn Pet Resort & Animal Hospital must be in their original prescription bottle with legible prescription label from my pets Veterinarian. I understand supplements and over the counter medications must also be brought in original packaging. I understand that I cannot pre-pack my pet’s medications or place it in their food because Country Inn Pet Resort & Animal Hospital will not accept them. I am aware that Country Inn Pet Resort & Animal Hospital’s kennel staff members administer medications and are not veterinarian technicians. I understand there is an administration fee per medication and per pet.

Beauty Maintenance

I understand that my pet will be spending time outside which can result in getting dirty, wet, or matted. I understand that certain breeds will require more maintenance to avoid matting. I understand Country Inn Pet Resort & Animal Hospital offers brushing at an additional cost and that it is my responsibility to determine whether my pet needs brushing daily or not.

Flea and Ticks

I agree that if any fleas or ticks are discovered on my pet during check-in or at any other time while my pet is receiving services at Country Inn Pet Resort & Animal Hospital, that Country Inn Pet Resort & Animal Hospital may administer a preventative treatment at my expense. Dogs in daycare will not be allowed if fleas/ticks are noticed.

Photo and Video Release

I agree to allow Country Inn Pet Resort & Animal Hospital to use my pet’s name and any images or videos taken of you or your pet while he/she is in the care of Country Inn Pet Resort & Animal Hospital, in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade or promotional materials.

Aggressive Pets

I understand that Country Inn Pet Resort & Animal Hospital must be notified if my pet is or has ever been aggressive towards other dogs, humans, or any other animals. I understand that it is my responsibility to provide any information necessary regarding my pet’s past and current behaviors. I understand that Country Inn Pet Resort & Animal Hospital may refuse to accept or provide any requested services to my pet if they feel unsafe for any reasons.

Personal Property

I agree that Country Inn Pet Resort & Animal Hospital shall not be responsible or liable for any lost, stolen, or damaged personal property belonging either to my dog or me. I also understand and agree that my dog’s collar/leash will be removed before any services to prevent injury. I further understand that this includes flea collars.

Transportation

I agree that if my pet is transported to or from Country Inn Pet Resort & Animal Hospital by Country Inn Pet Resort & Animal Hospital, its employees or agents that I AGREE TO HOLD COUNTRY INN PET RESORT & ANIMAL HOSPITAL, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS HARMLESS IN THE EVENT OF INJURY OR ACCIDENT DURING TRANSPORTATION

Service Fees.

I agree to pay for all fees, services, and products with a credit card or cash at the time of my pet’s pickup from each visit at Country Inn Pet Resort & Animal Hospital. I give express permission to Country Inn Pet Resort & Animal Hospital to charge any of the credit card numbers provided for any unpaid fees, services, or products. I further agree to pay the cost of any check or debit charges returned or challenged for any reason.

Refunds

Country Inn Pet Resort & Animal Hospital will gladly accept returns of unopened and unused merchandise purchased from our boutique within 30 days of purchase with proof of receipt. However, bowls, beds, and bedding cannot be returned and are final sale. Since packages are discounted, packages of any services are non-refundable

Reservations

I understand that confirmed reservations are required for boarding services at Country Inn Pet Resort & Animal Hospital. I understand there is a :strong>three (3) night minimum for Memorial Day, Labor Day, 4th of July, Thanksgiving, Easter Sunday, and Spring Break. I further understand there is five (5) night minimum for Christmas and New Year. For longer stays, a 50% deposit may be required. For extending stays, the balance must be paid in full prior to boarding extension.

Cancellation policy

I understand that all confirmed reservations for Non-Holidays must be cancelled at least 72-hours (3 days) prior to my pet’s reserved arrival date. I further understand that if the reservation is not canceled 3-days prior to my pet’s checkin date or a no-show, it will result in my credit card on file being charged the deposit amount.

Holiday/Peak Months

I understand that all confirmed reservations for Holidays/Peak Months must be cancelled at least 2 weeks (14 days) prior to my pet’s reserved arrival date. I further understand if the reservation is not canceled 14-days prior to my pet’s check-in date or a no-show, it will result in my credit card on file being charged the deposit amount.

Holiday Fee

I understand there will be a $15.00 increase in rates per day (per pet) during holidays. Holidays = Memorial Day, Labor Day, 4th of July, Thanksgiving, Christmas, New Year, Easter, and Spring Break

Check-in & Check-out Times

I understand the Resort Check-in and Check-out times. Check-outs after 2:00pm will have a late fee of half the nightly rate - price based on accommodation choice. I also understand that there are no check-ins or checkouts during nap time (12:00pm-2:00pm). I am aware that if my pet is picked up in the afternoon (after 2:00pm) they may be moved into a different suite to accommodate incoming guests scheduled for that particular suite.

Rescheduling Boarding:

The original check-in date will remain the reference point of for any cancellation.

Rescheduling Grooming

Due to our groomers being independent contractors, any no-show and no call grooming appointments will result in a $25 fee.

Veterinarian Care

I agree to allow Country Inn Pet Resort & Animal Hospital to obtain veterinarian medical treatment for my pet, if, in its sole discretion it appears that, the pet is ill, injured, or exhibits any other behavior that would reasonably suggest that my pet might need medical treatment. Medical treatment may require transportation of my pet to receive care and I hereby authorize such transportation. I grant Country Inn Pet Resort & Animal Hospital full authority to make decisions involving the medical treatment of my pet during their stay at Country Inn Pet Resort & Animal Hospital. I agree that I am fully responsible for the cost of any such medical treatment and transportation and agree to indemnify and hold harmless Country Inn Pet Resort & Animal Hospital for any expense, liability, cost imposed for the care and transfer of your pet

Veterinarian Liability

I agree that I am assuming all risk of illness, disease, harm or otherwise to my pet by allowing my pet to participate in services at Country Inn Pet Resort & Animal Hospital. Furthermore, I agree that I am assuming all risk of the consequences associated with any decisions made by Country Inn Pet Resort & Animal Hospital, relating to the medical care and transportation of my pet. I agree to be solely financially responsible for any and all veterinarian care of my pet while in the care of Country Inn Pet Resort & Animal Hospital, or as a result from time spent at Country Inn Pet Resort & Animal Hospital. IN ADDITION, I AGREE THAT IF MY PET IS INJURED BY ANOTHER PET, I HEREBY RELEASE COUNTRY INN PET RESORT & ANIMAL HOSPITAL, ITS OWNERS, EMPLOYEES, AND AGENTS FROM ALL LIABILTY AND FINANCIAL RESPONSIBILITY FOR SUCH INJURY. I FURTHER UNDERSTAND THAT IF MY PET BITES A HUMAN OR PET, THAT COUNTRY INN PET RESORT & ANIMAL HOSPITAL MAY CONTACT THE APPROPRIATE AUTHORITIES.

Controversy or Claim

I agree that any controversy or claim arising out of, or relating to this contract, or breech thereof, or as the result of any claim or controversy including the alleged negligence by any party to this contract, shall be settled by arbitration in accordance with the rules of the American Arbitration Association. I further agree that judgment upon award rendered by an arbitrator may be entered in any Court having jurisdiction thereof and the arbitrator shall, as part of his award to the prevailing party, the cost of such arbitrations and reasonable attorney’s fee of the prevailing party. I further agree that Country Inn Pet Resort & Animal Hospital shall not be liable for any PUNITIVE, CONSEQUENTIAL, OR EXTRAORDINARY DAMAGES.

Duty to Disclose

I represent that I have disclosed and shall continue to disclose, any and all medical conditions or any other conditions, including, but not limited to, personality concerns or behaviors that may affect, limit, or prevent my pet’s ability to participate in services provided by Country Inn Pet Resort & Animal Hospital I understand that Country Inn Pet Resort & Animal Hospital is relying on and will rely on those representations to provide a safe environment for both humans and animals.

Resort Policies

I acknowledge that I have received, reviewed and signed a copy of Country Inn Pet Resort & Animal Hospital “Resort Policies.” I HEREBY AGREE TO BE FULLY BOUND BY ALL THE TERMS AND CONDITIONS OF Country Inn Pet Resort & Animal Hospital “RESORT POLICIES”.

Abandonment Notice

I fully understand and agree that if my pet is not picked up by myself or an authorized representative within 10 calendar days after the day my pet is scheduled to depart, that my pet shall be deemed “abandoned” in accordance with Florida State Statutes 705.19 and 705.102. I understand if I abandon my pet at Country Inn Pet Resort & Animal Hospital, Country Inn Pet Resort & Animal Hospital, in its sole discretion, will try to re-home my pet, or relinquish my pet to a legal shelter of its choice. I FULLY UNDERSTAND AND AGREE THAT IF I ABANDON MY PET AT COUNTRY INN PET RESORT & ANIMAL HOSPITAL, I MAY BE UNABLE TO RETRIEVE MY PET AND WILL HAVE NO RECOURSE AGAINST COUNTRY INN PET RESORT & ANIMAL HOSPITAL. In addition, I understand that I will still be responsible for the unpaid charges incurred for my pet’s stay. NOTE: According to Florida State Statute 828.13, pet abandonment is considered a form of animal cruelty and is a crime punishable by a fine of up to $5,000, imprisonment or both.

Waiver, Release, and Indemnification

I release, waive, discharge, indemnify and agree to hold Country Inn Pet Resort & Animal Hospital, its owners, directors, officers, employees, and agents harmless for any and all manner of damages, injury, claims, loss, liabilities, costs or expenses, attorney’s fees, causes of action or suit, whatsoever in law or equity, arising out of or related to the services provided by Country Inn Pet Resort & Animal Hospital, its owners, directors, officers, employees or agents including without limitation: (1) ANY INACCURACY IN ANY STATEMENT MADE BY MYSELF OR INFORMATION PROVIDED BY ME TO COUNTRY INN PET RESORT & ANIMAL HOSPITAL, (2) MY PET, INCLUDING BUT NOT LIMITED TO DISTRUCTION OF PROPERTY, DOG BITES, INJURY, AND TRANSMISSION OF DISEASE, AND (3) ANY ACTION BY MYSELF THAT IS IN BREACH OF THE TERMS OF THIS AGREEMENT

Affirmation and Additional Pets

Each time I bring my pet into Country Inn Pet Resort & Animal Hospital I am re-affirming the terms of this agreement, including updated claims, and the truthfulness and accuracy of all the statements I have made in this agreement. If I bring in additional Pets to Country Inn Pet Resort & Animal Hospital, I hereby agree that the care of such additional Pet shall be governed by and I shall be bound by the terms and conditions contained in this agreement,

Sole Agreement

This writing represents the sole agreement between Country Inn Pet Resort & Animal Hospital and the Owner/Guardian. The electronic execution via scanning or facismile or via signature software such as docusign shall be acceptable to both parties and the Agreement shall be considered fully enforceable by either party.