Resort Hours

Lobby Hours

Mon-Fri: 7:30am-6:30pm
Sat: 8:30am-5pm
Sun: Closed to the Public

*See our boarding times for when to bring in or pick up your pet.

Animal Hospital Hours

Mon-Fri: 8:30am-5pm
Sat: 8:30am-2pm
Sun & Holidays: Closed

Boarding Check-In Times

Mon-Fri: 8am-12pm or 2pm-5pm
Sat: 8:30am-12pm or 2pm-4pm
Sun: NO CHECK-INS

Boarding Check-Out Times

Mon-Fri: 8am-12pm or 2pm-5pm
Sat: 8:30am-12pm or 2pm-4pm
Sun: Check-outs by APPOINTMENT ONLY (11am-12pm)

  • Guests picked up after 12:00 noon will be charged a late Check-Out fee
  • NO Check-Ins or Check-Outs during Nap Time (12:00pm – 2:00pm)
  • Daycare closes promptly at 6:30pm
    (If you are unable to get your pet in time, they will board overnight.)

Nap Time

Mon-Sun: 12pm-2pm

Daycare Hours

Mon-Fri: 7:30am-6:30pm

Grooming

Mon-Sat: By Appointment

Training

Mon-Sun: By Appointment

Pets scheduled for Grooming and Training must show written proof of their current vaccinations.

Resort Tours

Tours: Tuesday, Thursday, & Saturday @ 3:30 pm.

Please call ahead to schedule at 954-424-6000.

Want to check out our facility? Come on by for a tour!

Our Resorts energy is focused on minimizing stress for our pet guests. Tours have a way of disturbing our guests, so we only offer tours 3 times a week.

We will walk you through every section of our building where you will see all our amenities and accommodation choices. Our welcoming receptionists will be there to assist you with any questions you may have.

We kindly ask pets to stay home as they are unable to join us during the tour.

Thank you for your understanding, we look forward to meeting you!